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Webflow Website Management

Need help managing, updating, and documenting a site built on Webflow? Look no further! My Webflow Website Management service provides content updates, documentation, and troubleshooting on an ongoing basis.

This is a good fit if you're...

Looking to develop Standard Operating Procedures & Documentation.

Documentation on website management processes enables team members to get involved in updating the site and gives you the freedom to onboard a new developer in the future with minimal friction. This is delivered in the form of a website wiki with written lessons and video tutorials.

In need of small, ongoing updates.

Good for when you have small, ongoing needs that aren't enough to justify hiring a full-time developer.

Wanting predictability & consistency.

Avoid the unpredictability of freelance marketplaces and maintain a consistent, streamlined workflow.

A designer or dev that needs someone to support their client.

Did you recently finish a client project and are searching for someone to help manage and support your client? This service can work for you as well!

Who you'll work with.

You'll be working directly with me, Matthew. Nice to meet you! 😄

I currently work full-time in Technical Customer Support at Webflow and occasionally work on web development projects on the side. I've directly contributed to dozens of Webflow sites over my freelancing career in both design and development and have performed troubleshooting on a countless number of sites since joining Webflow. On this project, I'll be your main point of contact and will be responsible for website management, building documentation, and overall communication.

Matthew smiling, wearing a yellow shirt
Matthew smiling, wearing a yellow shirt

What it's like to work with me.

01
Communications

How we communicate.

Communication is done completely asynchronously over Asana messages, Loom videos, and the occasional email. We'll have a shared team in Asana where tasks can be organized and assigned. Most messaging will also happen inside Asana, so we can easily refer to specific tasks and create organized threads for each conversation.

There are no meetings, just Loom videos. Loom is a video communications platform where you can send a link with a screen recording video to someone. Looms are super helpful for working with remote teams in different time zones and can be shared with multiple people to watch at their own convenience. I’ll be sending you Loom videos on a regular basis with updates on what I worked on, what I plan to work on next, and any blockers I have. These videos  along with the tasks in Asana are meant to give you complete transparency into the project so that you know exactly what's going on at all times.

02
Site Management

Ongoing Website Management & Maintenance.

You'll be able to view all current tasks and assign new ones from our shared Asana project. Tasks performed vary based on the package you choose but range from content updates to general troubleshooting and accessibility improvements. Because tasks are tracked in Asana, there will always be a record of what work is being done in a given month. I can regularly help make updates to content, provide support, and troubleshoot Webflow DNS settings when needed.

03
Documentation

Creating standard operating procedures.

In addition to the website management tasks, I'll also build website wiki full of video tutorials and guides on how to manage and update the site. This is another major benefit for teams who have multiple people contributing to the site as well as for future developers. If anyone has a question or needs onboarding training, the wiki is the first stop to find answers and learn the processes.

What do my clients say?

Read about my clients' experiences working with me.

"We are 100% satisfied. Matthew is sharp, responsive and very talented. His multilingual skills were invaluable to this Webflow project. He actually went above and beyond in taking care that our Portuguese and Spanish users were well-assisted in their use of the Weglot software. Makes me wish we had more work for him right away!"

Paul F.
The Arica School

“Matthew is very skilled in Figma, Webflow, Wordpress, and multimedia programs. He put all his skills to work for our project and totally nailed it. He is also very fast and dedicated to his commitments and schedule. He went above and beyond to make sure the project was successful. The end product is amazing and all our stakeholders are over the moon with the work. I recommend Matthew for your projects. I know that I will hire him for my next projects.”

Steve F.
Product Designer @ RAYL

“I’m really happy with the website and the response time from Matthew. You can rely on him as a web developer to deliver a website responsive and fast for every device. I will continue to use his services for many years to come.”

David R.
Medical Director @ Nova Vita Bariatrics

“Matthew is a great Webflow developer with great accessibility skills as well. Strongly recommend him for any Webflow project.”

Dan M.
VP of Product @ Mesmer

“Matthew was easy to work with, responded well to feedback, and created some great designs for us. I enjoyed working with Matthew.”

Hardy F.
founder @ Wizform

“Matthew was awesome. He adhered to deadlines, often completing work before he was obligated to. He did an excellent job and was very responsive.”

kali r.
ceo & founder @ great keg

“Matthew's communication and quality of work was greatly helpful to our project.”

thomas eynon
owner @ eynon software llc

Workflows

Choose the Workflow that best fits your needs.

Essentials
Website analytics, legal policies, and ongoing content updates.
$500/mo
10 task requests per month
Privacy-focused analytics via Fathom Analytics
Uptime monitoring
Legal Policies via Termageddon
Cookie Consent widget
Wiki Creation & Updates
General Troubleshooting
Tasks
Site optimization, including on page SEO tasks and accessibility considerations.
$1000/mo
Everything in Essentials
15 task requests per month
Weekly on page SEO suggestions
Weekly suggestions for Blog Post topics
Ongoing internal link placement
Accessibility audit and fixes
DNS Troubleshooting
Proactive
Comprehensive site fix-up, directed by Matthew.
$1500/mo
Everything in Tasks
Matthew evaluates site and creates tasks as needed
Rename CSS classes
Organize & clean up
Optimize image sizes

Workflows Inquiry

Please fill out the form with your project information for me to review. Select the Workflow you'd like and include the read-only link of your Webflow project. If there is a good fit, I will respond with a proposal and next steps.